Terms of Service

Updated: April 15, 2026

Overview

MiniMax is a global AI foundation model company that develops and provides multimodal models and AI-native software products, including enterprise APIs, developer tools, and applications designed to help users build, create, and automate with AI.

These Terms of Service ("Terms") provide a unified framework governing your access to and use of the products, services, websites, applications, tools, APIs, and related offerings made available by MiniMax (collectively, the "Services").

We offer a range of Services for different users and use cases. Some Services are designed for enterprise customers, while others are designed for individual developers, creators, and other users. Because our Services may be accessed through a unified account system, these Terms are intended to explain how that structure works and how the terms applicable to each Service fit together.

By creating an account, accessing, or using any of the Services, you agree to these Terms.

Unified Account

We operate a unified account system across our Services. If you register for or use one Service, your account may enable access to some or all of the Services using a single set of credentials.

This unified account structure is intended to provide a more consistent experience across our Services, including for account management, support, security, service administration, and product functionality.

Access to any specific Service, feature, or functionality may depend on your account type, subscription plan, technical compatibility, geographic availability, or other eligibility requirements. Creating an account does not guarantee that every Service or feature will be available to you.

Relationship Between These Terms and Product Terms

These Terms are intended to serve as a general framework for your use of the Services. Your use of each specific Service remains subject to the terms applicable to that Service.

The product-specific terms linked below are hereby incorporated into these Terms by reference. By using any particular Service, you also agree to the applicable product terms for that Service.

To the extent you use more than one Service, the terms applicable to each relevant Service will apply to your use of that Service.

In the event of a conflict between these Terms and the applicable product terms for a particular Service, the applicable product terms will control with respect to that Service.

Scope of Services

Our Services may include, without limitation, enterprise API offerings and related infrastructure; developer tools and applications; audio, video, and media generation or processing features; agent, automation, orchestration, and workflow tools; and additional products, features, functionality, or programs that we may make available from time to time.

We may add, remove, modify, suspend, or discontinue Services or features at any time, subject to any applicable product terms or separately negotiated agreements.

Product Terms

Your use of each Service is governed by its applicable terms:

Open Platform

Terms applicable to enterprise API services: View Platform Terms →

Agent

Terms applicable to Agent services: View Agent Terms →

Audio

Terms applicable to Audio services: View Audio Terms →

Hailuo Video

Terms applicable to Video services: View Video Terms →

Your use of any Service is subject to the applicable terms for that Service, and you should review those terms carefully before accessing or using the Service so that you understand the conditions, limitations, and requirements that apply to your use of that Service.

Supplemental Terms, Policies, and Guidelines

Certain Services, features, programs, integrations, or use cases may be subject to additional terms, policies, guidelines, or notices ("Supplemental Terms").

Where applicable, Supplemental Terms will apply in addition to these Terms and the relevant product terms, and may address matters such as feature-specific requirements, acceptable use restrictions, payment terms, eligibility criteria, service limitations, or beta features.

In the event of a conflict between these Terms and any applicable Supplemental Terms, the Supplemental Terms will control with respect to the relevant Service or feature.

Your Accounts and Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, including activity across multiple Services accessed through a unified account.

You agree to use the Services in compliance with these Terms, the applicable product terms, any applicable Supplemental Terms, and all applicable laws and regulations.

If you access or use the Services on behalf of a company, organization, or other entity, you represent and warrant that you are authorized to bind that entity to the applicable terms, and "you" will refer to both you and that entity.

Service Evolution and Updates

We are continuously improving and evolving our Services. As a result, we may update or modify these Terms, the list of Services covered by these Terms, the product terms linked on this page, or any applicable Supplemental Terms from time to time.

Any such updates may reflect changes to our Services, legal requirements, operational practices, or business needs. Your continued use of the Services after updated terms become effective will be subject to the applicable update process described in the relevant product terms or other applicable agreements.

Privacy

Our Privacy Policy describes how we collect, use, disclose, and otherwise process personal information. The Privacy Policy does not form part of these Terms, but it is an important document that you should review carefully.

Please review the Privacy Policy applicable to the Services you use before using our Services.

View Privacy Policy →